Questions & Answers
Q: Can we be trusted?
A: We strive to be trustworthy as well as giving the best experience possible. We are absolutely trustworthy and want to grow with our customers and our community.
Q: What if a product I bought breaks?
A: Unfortunately, we cannot give refunds past 24 hours of purchase. If it has been past 24 hours, contact us through the support page and we can discuss the eligibility of your refund.
NOTE: We highly suggest considering the purchase of a product for a few days before ordering, this can prevent impulse purchases.
If there are any additional questions, please go to the support page and fill out the information along with your question.
Thank you,
-AY Jewelers Team